Privacy Policy

1. Who We Are

Revolución Services (“we,” “us,” “our”) is a locally owned office in El Paso, Texas, offering credit repair, tax preparation, bookkeeping, LLC formation and notary services. Our office is located at 1043 N Zaragoza Rd, El Paso, TX 79907.

2. Information We Collect

Information you give us

When you fill out a form on our website, call us, text us, message us on WhatsApp or email us, we may collect:

• Your name, phone number and email address
• Your ZIP code and preferred language
• The service you are interested in and any details you choose to share in a message
• Information you enter in our online tax questionnaire or LLC request form, such as filing status, income types, dependents, business name and industry

Information we need to provide a service

If you become a client, we may ask for more sensitive information that is needed to do the work, such as your date of birth, Social Security number, address history, government-issued ID, credit reports, income and tax documents, or business records. We collect this information only as part of a signed service agreement or an in-person or phone appointment.

Please do not send your Social Security number, bank account numbers or copies of your ID through the contact forms on this website.

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

• Device and browser information and your IP address
• The pages you visit, the website that referred you and the date and time of your visit
• Advertising campaign information included in the link you used (for example, UTM tags or Google and Facebook click IDs)
• Clicks on our call and WhatsApp buttons, so we know how people prefer to reach us

We use cookies and similar browser storage to remember this information during your visit and to measure our website and advertising.

3. How We Use Your Information

• To respond to your request and schedule your free consultation
• To provide the services you hire us for, including preparing disputes, tax returns, bookkeeping and business filings
• To send appointment reminders, updates about your file and answers to your questions
• To understand which pages, searches and ads bring people to us, and to improve our website
• To prevent spam, fraud and misuse of our website
• To comply with legal, tax and record-keeping obligations

4. Phone Calls, Text Messages and WhatsApp

When you check the consent box on our forms, you agree that Revolución Services may contact you by phone, text message or email about your request, including by automated means. Consent is not a condition of purchasing any service.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to any text message to stop receiving texts. Reply HELP for help, or call us at 915-301-0139.
• We do not sell, rent or share your mobile phone number or text message consent with third parties or affiliates for their marketing purposes.

WhatsApp is operated by Meta Platforms, Inc. Messages you send us through WhatsApp are also subject to WhatsApp’s own terms and privacy policy.

5. How We Share Information

We do not sell your personal information. We share information only as needed to serve you and run our business:

• Service providers that help us operate, such as our website host, email provider, client management system and phone and messaging providers. They may use your information only to provide services to us.
• Credit bureaus and creditors when we submit disputes or requests on your behalf with your written authorization.
• Government agencies such as the IRS, the Texas Comptroller or the Texas Secretary of State when we file a return or business document for you.
• Legal requirements: when required by law, subpoena or court order, or to protect the rights, property or safety of our clients, our business or others.
• Business transfers: if our business is sold or merged, client information may be transferred as part of that transaction, subject to this policy.

6. Analytics and Advertising

We may use tools such as Google Analytics, Google Ads and the Meta (Facebook) Pixel to understand how visitors use our website and to measure our ads. These companies may use cookies to collect information about your visits to this and other websites.

You can limit this tracking at any time:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Google ads: Google Ad Settings
• Meta ads: your Facebook or Instagram “Ad preferences” settings
• Most browsers also let you block or delete cookies in their settings.

7. How Long We Keep Information

We keep information for as long as we need it to respond to you, provide our services and meet our legal obligations. Tax and business records are kept for the periods required by law. When information is no longer needed, we delete it or store it securely until it can be deleted.

8. How We Protect Information

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections on our website and limited access to client files. No website or system is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

• You can ask us what personal information we have about you and request a copy.
• You can ask us to correct information that is wrong.
• You can ask us to delete your information, unless we must keep it for legal, tax or contractual reasons.
• You can opt out of marketing calls, texts or emails at any time.

To make a request, call us at 915-301-0139 or email contactus@revolucionservices.com. We may need to verify your identity before acting on a request. Texas residents may have additional rights under Texas law, and we will honor them as required.

10. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

11. Links to Other Websites

Our website may link to other websites, such as Google Maps, Facebook, Instagram and WhatsApp. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.

13. Contact Us

Revolución Services
1043 N Zaragoza Rd, El Paso, TX 79907
Phone: 915-301-0139
Email: contactus@revolucionservices.com

¿Prefiere esta información en español? Llámenos o visítenos y con gusto le explicamos nuestra política de privacidad.